Privacy Policy

At the "khair factory" app (hereinafter referred to as "the App") and the website khairfactory.com, we are committed to protecting your privacy and ensuring the security of your personal information. This policy explains the types of information we collect, how it is used and shared, as well as your rights and choices regarding such information. Please read this policy carefully. By using the App, you agree to the terms and conditions outlined in this policy.

1. Information We Collect

1.1 Personal Information: We may collect the personal information you provide when using the App or contacting us, such as:

• Your name
• Email address
• Phone number
• Shipping or billing address (if necessary for order processing)

1.2 Technical Information: When you use the App, we may automatically collect technical information, such as:

• The type of device and operating system used
• Your Internet Protocol (IP) address
• Unique device identifiers
• Server log data

1.3 Usage Information: We may collect information about how you interact with the App, including the pages you visit, the products you view, and the time you spend using the App.

2. How We Use the Information

2.1 Providing Services and Processing Orders: We use your information to provide the products and services you request, process payments, fulfill orders, and communicate with you regarding the status of your orders.

2.2 Enhancing User Experience: We use the data to improve the performance of the App and website, personalize content, and provide recommendations tailored to your interests.

2.3 Communication and Marketing: We may use your contact information to send updates about new products, promotional offers, or other marketing messages, in accordance with applicable laws. You may unsubscribe at any time.

2.4 Legal Compliance: We may use the information to comply with legal requirements and to protect our rights or the rights of users or third parties.

3. Information Sharing

3.1 Service Providers: We may share your data with third-party companies or entities that provide support services for the App and website, such as:

• Payment processing services
• Shipping services
• Customer support
• Analytics providers

All of these parties are obligated to use your data only for the purposes agreed upon with us.

3.2 Legal and Security Compliance: We may disclose your information if required by law, or when necessary to protect our rights, the security of our users, or to investigate any unlawful activity.

3.3 Business Transactions: In the event of a sale, merger, or transfer of all or part of our business or assets, your information may be transferred to the other party, subject to appropriate safeguards.

4. Protection and Security

We take appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Although we strive to ensure security, we cannot guarantee absolute security of information online. We recommend that you take necessary steps to protect your information.

5. Cookies and Tracking Technologies

We may use cookies and similar technologies to collect information about your activity on the website and the App in order to improve your experience, analyze performance, and deliver personalized content. You can adjust your device or browser settings to control the acceptance or rejection of cookies, keeping in mind that some features may not function properly if cookies are disabled.

6. Your Rights and Choices

6.1 Right to Access and Update: You can request access to your personal information and correct or update it if it is inaccurate.

6.2 Right to Withdraw: If you have given us your consent to collect and use your data, you have the right to withdraw that consent at any time, where legally applicable.

6.3 Right to Object and Delete: Under applicable laws, you may have the right to request deletion of your data or object to its use in certain circumstances.

7. External Links

The App and website may contain links to external sites or services that are not under our control. We are not responsible for the privacy practices of those sites or services, and we encourage you to review their privacy policies.

8. Children's Privacy

We do not intend to collect personal data from children under the legal age. If you believe that we have inadvertently collected information about a child, please contact us so that we can take the necessary steps.

9. Changes to the Privacy Policy

We may update this policy from time to time. You will be notified of any significant changes by the posting of an updated policy on the website or through other communication methods. Your continued use of the App and website after the changes have been posted signifies your acceptance of the revised policy.

10. Contact Us

For any inquiries or comments regarding this policy or how we handle your personal information, please contact us at:
Email: info@khairfactory.com
Phone: 0597301801

By using the "khair factory" App and the website khairfactory.com, you agree to the terms and conditions outlined in this policy.